Two agent services administrators were designated “ASA of the Year” at a Berkshire Hathaway HomeServices PenFed Realty awards luncheon on Tuesday, June 6. The event, held at the MGM National Harbor in Oxon Hill, Maryland, celebrated the contributions of the company’s 40 agent services administrators in the mid-Atlantic region.
Tonya Austin-Braxton of the Bethesda office received the honor for the company’s Virginia/DC metro region, and Kelli Hartman was awarded the honor for the Baltimore metro region. Both ASAs were recognized for their outstanding achievements and tireless dedication to the needs of the agents in their branch offices.
Bethesda ASA recognized from the Virginia/DC metro area
Austin-Braxton was recognized for her expertise in agent onboarding, her deep knowledge of programs and processes, and her tech-savvy. She has been with the company for six years and currently lives in Maryland with her family.
“Tonya is incredibly dedicated, selfless, and is always willing to help,” said Bethesda agent Julie Morgan. “Sometimes it’s just her peppy outlook that makes all the difference; sometimes it’s the fact that she always has the right answers. I couldn’t imagine working without her.”
“I’m both humbled and proud that the company and my office appreciate my contributions,” said Austin-Braxton. “I love coming to work every day and helping my team and my office succeed.”
Ocean City West ASA receives award for Baltimore metro area
From the Maryland region, Hartman was recognized for her dependability, her keen attention to detail, and her willingness to go above and beyond for her office and her agents.
“Kelli is an essential and irreplaceable member of our team,” said Jay Wise, Ocean City West branch manager. “I don’t go a day without the agents reinforcing this to me. She is thorough, knowledgeable and on top of every detail as it relates to agents’ needs.”
“I’m so thankful for this award,” said Hartman. “There’s no better place to work than the Ocean City West office, and I’m so glad for the opportunity to make a contribution every day.”
Hartman has been with the company for almost seven years and resides in Ocean Pines, Maryland.