Author Archives: Karmela Lejarde

BHHS #1 in Repeat Home-Seller Satisfaction

THIS JUST IN—Berkshire Hathaway HomeServices is ranked #1 in the J.D. Power 2017 Home Buyer/Seller Satisfaction Study under the “Repeat Home Seller Satisfaction” category! According to the survey, the company performs particularly well “in the agent/salesperson, marketing and closing factors.”


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“Serving our customers and exceeding their expectations continues to be our primary motivation day-in, day-out,” said company president Kevin Wiles. “We know from experience that repeat buyers are more demanding customers because they know what to expect. So the fact that we’re ranked number one in this category is particularly satisfying.”

Other Key Findings

The study also listed the following key findings:

  • Updated and consistent marketing strategies are critical.
  • Repeat buyers are harder to impress than first-time home buyers.
  • Hand-holding is worth the effort.
  • Word of mouth is still vital.

A complete copy of the study is available here.

A big welcome to our newest team members!

We’re delighted to welcome the following real estate professionals who joined our team in June:  

Mid-year check-in: we beat the MRIS!

For the second year in a row, Berkshire Hathaway HomeServices Penfed Realty was ranked in Baltimore Business Journal’s top 10 list of largest real estate brokerage companies in the Baltimore metro area. With 274 agents in and around Baltimore, the company placed fourth in the rankings. But that’s not our only impressive statistic. As ofContinue Reading

Myths v. Facts: Should I Hire a Real Estate Agent When Buying a New-Construction Home?

By Samantha Bendigo, Real Estate Specialist Berkshire Hathaway HomeServices PenFed Realty Building a new home from the ground up is a process that can be exciting, thrilling, frustrating, expensive, challenging, and more. From beginning to end, there are a lot of moving parts to contend with, both as a builder and a buyer. The builderContinue Reading

Did we see you at Taste of Reston…

…and serve you a glass of wine? Real estate agents and staff from our Reston, Va. office manned a tent and served a variety of wines at this year’s Taste of Reston. This popular food and music festival, held on June 16-17 at the Reston Town Center, featured over 30 area restaurants and showcased a full program ofContinue Reading